Our Salesforce Certification – Administrator & App Builder Course will empower you to master the core administration features of Salesforce, the world’s most popular cloud-based CRM tool. You will learn to implement, configure and manage Sales and Service Clouds, as well as implement automation, security, troubleshooting, user interfaces, customized apps and much more.
Our Salesforce training enables you to pass two Salesforce certification exams and transform your career.
What are the course objectives?
What skills will you learn in Salesforce Admin certification training?
- Configure and manage Sales and Service Clouds
- Gain insights into the roles of each of the functional user groups (inside sales, outside sales, marketing, customer support and management)
- Implement automation, security, debugging, data validation, and customize apps
- Configure the user interface
- Acquire the full skillsets needed to pass the Salesforce Administrator Certification exam on your first attempt.
Who should take this Salesforce Admin certification training?
- Individuals looking to build a career in Salesforce
- System administrators
- Sales operations professionals
- IT managers
- Product managers
Which projects will I work on as part of this course?
Our Salesforce Administrator certification training offers the opportunity for participants to work on practical industry-based projects that span unique business scenarios.
Project 1: Implementing an End-to-end Recruitment Process
A US-based placement company wants to use Salesforce for implementing an end-to-end recruitment process. A team is formed to track the jobs posted by recruiters as well as candidate responses. The team wants to track the information on the candidates, capturing their experience details and work preferences. The team also wants to incorporate various business rules in an automated process that will make it a highly effective system.
Develop the workflow for an Australian college who wants to track the performance of students and automatically alert an instructor if the student is failing.
Boost the services of a UK-based mobile company by tracking customers who have reported problems with their mobile phones and the types of issues and make the system efficient.
Use Salesforce to implement a process for capturing transactions and discounts and to track previous business entries in Salesforce for a US-based mobile company.
This self-paced course provides 180 days of access to high-quality, self-paced learning content designed by industry experts.
If you have questions, please contact us at email@example.com. Course registration confirmation is sent via email shortly after enrollment.
- End of course certificate
- Free resume assessment
- Flexible payment options
- *Does NOT include exam voucher*
Course confirmation provided via email shortly after enrollment. If you have questions, please contact us at firstname.lastname@example.org